Bright Facial Spa & Thai Massage - Frequently Asked Questions

Question 1

What should I expect during my first visit?

Bright Facial Spa & Thai Massage · Accepted Answer

On your first visit, you'll be warmly welcomed by our reception team and asked to fill out a brief health questionnaire. We'll discuss your specific needs and preferences, then guide you to our relaxation area before your treatment. Plan to arrive 15 minutes early to enjoy our amenities and settle in. All our therapists are female and professionally trained to ensure your comfort and privacy.

Question 2

Do I need to book an appointment or do you accept walk-ins?

Bright Facial Spa & Thai Massage · Accepted Answer

While we welcome walk-ins and will do our best to accommodate you, we highly recommend booking in advance to secure your preferred time and service. You can book online through our website or call us at (725) 696-4289. Same-day bookings are often available, especially on weekdays.

Question 3

What are your most popular services?

Bright Facial Spa & Thai Massage · Accepted Answer

Our most requested services are the Thai Combination Massage (60-90 minutes), HydraFacial treatments, and our Couples Massage packages. For first-time clients, we often recommend our Signature Facial at $89 (regularly $119) or our Thai Combination Massage starting at $80.

Question 4

What payment methods do you accept?

Bright Facial Spa & Thai Massage · Accepted Answer

We accept all major credit cards, debit cards, and cash. Payment is due at the time of service. Gift cards are available for purchase and make perfect gifts for any occasion. We also offer convenient online booking through our website.

Question 5

What is your cancellation policy?

Bright Facial Spa & Thai Massage · Accepted Answer

We understand plans can change. We kindly request at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. For group bookings or special packages, please provide 48 hours notice.

Question 6

Are your therapists certified?

Bright Facial Spa & Thai Massage · Accepted Answer

Yes! All our therapists are fully licensed and certified professionals with extensive training in their specialties. Our Thai massage therapists have authentic training from Thailand, and our estheticians are certified in advanced treatments including HydraFacial and medical-grade facials. We maintain the highest standards of professionalism and continuing education.

Question 7

Do you offer couple or group packages?

Bright Facial Spa & Thai Massage · Accepted Answer

We have a beautiful couples suite perfect for romantic occasions or friends' spa days. Our couples massages start at $140 for 60 minutes. We can also accommodate small groups for special events like bridal parties or birthdays. Please call us to arrange group bookings.

Question 8

What should I wear or bring for my treatment?

Bright Facial Spa & Thai Massage · Accepted Answer

For massages, you'll be provided with comfortable spa attire and all necessary linens. Most clients undress to their comfort level. For facials, come with a clean face or we'll cleanse it for you. We provide robes, slippers, and secure lockers for your belongings. Just bring yourself and prepare to relax!

Question 9

Is there parking available?

Bright Facial Spa & Thai Massage · Accepted Answer

Yes! We have ample free parking available at our location at 6590 S Rainbow Blvd Ste 150. We're conveniently located near Rainbow & 215 in Southwest Las Vegas with easy access and plenty of parking spaces for our clients.

Question 10

Can I purchase gift cards?

Bright Facial Spa & Thai Massage · Accepted Answer

Yes! Gift cards are available in any amount and can be purchased in-spa or over the phone. They make perfect gifts for birthdays, holidays, anniversaries, or just to show someone you care. Gift cards can be used for any service or product and never expire.

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